We ship within 12 - 24 hours of receiving payment, in many cases earlier. Free shipping in Australia, flat rate of $15.00 for overseas.
We can ship to virtually any address in the world. Please note, some countries may charge an import duty, which is payable on receipt of the goods.
Colours shown in our pictures are as close as possible to the actual product but not necessarily the same.
You may return most new, unworn items within 30 days of delivery for a full refund or exchange. Unfortunately we cannot accept returns on swimsuit bottoms for sanitary reasons. The shipping costs will be your responsibility.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
All returned items must have their original tags intact. If the plastic connecting tag has been cut or removed, I’m sorry but we cannot issue a refund or exchange.
If the return is due to a change of mind or sizing issue, the return costs will be your responsibility.
Should you wish an exchange, the new shipping costs will be your responsibility as well.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.